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Technical Writer (Indigenous Relations) in Calgary at Procom

Date Posted: 7/9/2018

Job Snapshot

Job Description

Job ID: 256755

Technical Writer (Indigenous Relations (IR))
On behalf of our client Procom is seeking a Technical Writer to support the development and drafting of IR Program documents, business processes, system documentation and formal reports. 

Technical Writer Job Details

Reporting to the Sr. Manager, Governance and U.S., Indigenous Relations (IR), the successful candidate will assume a key role in supporting the development and drafting of IR Program documents, business processes, system documentation and formal reports to support the effective and efficient delivery of the IR Program.
In this role, the candidate will work closely with the Sr. Manager and Team Lead, Governance, as well as IR subject matter experts. 

Core Responsibilities: 
- Work with the IR Governance Team Lead to support the review of existing Guides and procedure documents; 
- Provide expert technical advice regarding existing procedure documentation and the development of new Program-related documentation; 
- Draft IR Program-related documents, including but not limited to, Guides, procedures, processes, workflows and work instructions; 
- Provide effective facilitation and coordination of input from IR subject matter experts; 
- Engage with key internal stakeholders to develop effective reports, summaries and proposals; 
- Develop information and communication materials for the IR Team; 
- Prepare and review corporate communications materials for alignment with the Indigenous Relations Program; and 
- Support effective IR document management within the electronic document management system. 


Technical Writer Must Have Skills

Education /Experience: 
- Bachelor’s degree in English, Certificate in Professional Writing or equivalent practical experience. 
- Five to ten years of progressive experience in process and system development and business planning; 
- Experience writing for multiple technical and non-technical audiences; 
- Understanding of Indigenous peoples, cultures, histories, and rights across jurisdictions; 
- Advanced skills in Microsoft Office; 
- Experience and strong working knowledge of Sharepoint 365 and Visio
- Excellent analytical, critical thinking, and problem solving skills; 
- Strong written and proofreading skills; 
- Ability to synthesize and condense information into concise accessible language; 
- Solid understanding of systems, business planning and implementation; 
- Demonstrated decision-making, planning, organizational and time management skills; 
- Strong interpersonal, communication and presentation skills; 
  
Technical Writer Nice To Have Skills

- Ability to work independently and take a pro-active approach to problem identification and resolution; 
- Ability to work in a team environment and collaboratively with internal stakeholders and business units. 

Technical Writer Assignment Length
6 months 

Technical Writer Start Date
July 25, 2018