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Senior UX Specialist Lead in Surrey at Procom

Date Posted: 7/6/2018

Job Snapshot

Job Description

Job ID: 251754

Senior UX Designer   
On behalf of our client in the financial industry, Procom Consultants Group is currently searching for a Senior UX Designer.

We’re looking for a Digital UX Designer with proven ability to create intuitive, appealing user experiences through the client digital banking channels. The Digital UX designer will be responsible for the design and overall functionality of the client Online and Mobile Banking product delivering through full suite User Experience and design services; from user research to translating concepts into sitemaps, wireframes and prototypes and iteration to ensure a great user experience.  Working closely with business lines, IT and vendor partners IT, Enterprise Architecture, EPMO the UX designer will ensure that recommendations support strategic, brand and member experience objectives.

Senior UX Designer Job Description:

  • You are the champion of User Experience within the Digital team and internal stakeholders, providing ongoing education of integrating the Voice of the Member into digital product design and management
  • You will establish and maintain the User Experience framework, methodology, standards, user guides and measurements.
  • You will be accountable for design, conduct, and analysis of user research (such as ethnographic study), interviews, focus groups and usability testing, using your analysis to shape your recommendations and designs
  • You are responsible for the overall intuitiveness and functionality of the banking product/channel and will impact business and IT teams in user experience design ensure overall alignment to exceptional user digital experiences that deliver on organizational goals
  • You will visualize high-level concepts that balance business and technical requirements and demonstrate design ideas through wireframes, high-fidelity prototypes or interactive presentations to internal teams.
  • You will be responsible for making strategic design and user-experience decisions related to core and new functions and features.
  • You will identify design problems and devise elegant solutions by facilitating workshops or focus groups with users and project teams
  • You will be responsible for the management of the UX and design ecosystem, partners and vendors.  You will define the content strategy with the Marketing team; product features, usability requirements and feature roadmaps with internal teams; and project requirements and project execution with cross-functional internal and vendor teams.

Senior UX Designer Mandatory Skills: 

  • You have a minimum of 5 years of experience in User Experience design and 4 years of experience in Graphic Design or User Interface design. Some experience with on-line and mobile banking is an asset
  • You have a bachelor’s degree in UX, HCI, Design, Communications or Computer Science
  • You are a highly effective communicator able to provide deep subject matter expertise to internal stakeholders and to translate complex user design elements into a coherent, clean solution
  • You have extensive experience in using UX design best practices to design solutions and a deep understanding of mobile-first and responsive design
  • You have advanced User Experience design skills including knowledge of digital technology and software development
  • You have advanced knowledge and experience with Wireframe applications (Axure, Invision).  
  • You have an advanced understanding of user-centered design and testing methodologies, subsystems and usability and accessibility concerns
  • You have an advanced understanding of user behaviours and the nuances of web and mobile interaction
  • You have solid knowledge and experience with analytics, optimization and usability tools (UsabilityHub, Invision, Analytics, Hotjar, Optimizely)
  • You are a seasoned and effective Project Manager with the experience and skill to work with internal teams and vendors to execute on UX objectives that balance business needs with scope and feasibility
  • You have a passion for all things UX and other areas of design and innovation demonstrated by continued research and shared knowledge of the industry’s latest trends and technologies.

Senior UX Designer Start Date:

Senior UX Designer Assignment length:
Full time

Senior UX Designer Work Location:
Surrey, BC