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Application Developer in Irving, TX at Procom

Date Posted: 5/14/2018

Job Snapshot

Job Description

Job ID: 253811

Application Developer

On behalf of our client, Procom Services is currently looking for an Application Developer in Irving, TX for a 6 month contract with possible extensions.

Application Developer Main Duties

  • Participate in tealeaf regional implementation ongoing optimization; Tealeaf/ Glassbox SME train other tech resources in our team.
  • Provide technical expertise to aid in application enhancements.
  • Management of business expectation like budgeting, forecasting, planning, strategizing, and executing complex business plans.
  • Manage the Core Tealeaf product and provided requirements and guidance for major/minor releases.
  • Review the utilization of the production systems and systems in test, and propose architectural and operational changes to the environment.
  • Diagnose issues and implement configuration changes.
  • Prioritize business required Level 1 Reporting and Data Analysis.
  •  Debug and fix problems in production environments and duly document and follow-up on permanent fixes with the technical teams.
  • Ongoing Patch releases schedule and implementation (both IBM/ Glassbox ) twice a year.
  • Handel customer issue and debug /fix problems in production environments or report to IBM to find a resolution.
  •  Work with of the IBM’s Tealeaf replay team - helped lead a team of replay specialists and helped manage product enhancements for replay.
  • Manage customer escalations - helping understand the customers' issues, getting the right resources involved, and following up to help them resolve their issues.

Application Developer Must Haves

  • Experience with Glassbox.
  • Experience with Kafka, Cassandra DB , Elasticsearch, Kibana , Tomcat, Apache ,and Java.
  • Expert Tealeaf knowledge ( Like Tealeaf CX, cxImpact, cxMobile, cxView, and cxConnect etc.,).
  •  Experience managing the Tealeaf VA release and fixes ( CAP /RE).
  • Ability to establish HA and Disaster Recovery requirements.
  • Software Installation and Maintenance experience.
  • Debugging knowledge in Tealeaf.
  • UAT and PROD Environment Installation and Maintenance experience.
  • Experience writing and approving data architecture & the technical design imitative for the current / ongoing releases.

Application Developer Assignment Length

6 months with possible extensions.

Application Developer Start Date

ASAP


*Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties